Entries by adam_suter

The complexity of vehicle inspections

One of the most contentious aspects of vehicle asset management is around end of contract fair wear and tear but it needn’t be that way according to Nick Chadaway, managing director of vehicle movement specialists, DMN. Fair wear and tear occurs when normal usage causes deterioration to a vehicle over the duration of a contract […]

DMN Logistics pushes growth pedal to the metal

A Birmingham logistics specialist is gearing up for record growth following significant investment in new premises, vehicles and branding. DMN Logistics, which offers a range of vehicle logistics services including collection and delivery, storage, maintenance and specialist driver recruitment, has acquired two new premises in the Digbeth area of the city spanning over 16,000 square […]

Look after employees as well as customers

I came across an article recently that showed the automotive sector is now bottom of the league table for customer service, below insurance and utility companies.  The article also showed that honesty is the most valued trait in the way a company deals with customers, cited as a top three trait by 50% of people, […]

Social Media – Business use?

We’ve been using Social Media for DMN Logistics for around 4 years, and we’ve really enjoyed some of the campaigns and feedback we’ve received through the various platforms. We have a modest amount of followers, but I thought I’d do some research into just how big the reach is on these rapidly expanding sites, and […]

Electric Vehicles – come of age

I’ve been reading the coverage from the Paris motor show and there is a common theme coming through – manufacturers believe the electric vehicle (EV) is the future. Announcements at Paris from Peugeot, Vauxhall/Opel and Mercedes-Benz, which unveiled its Generation EQ concept and says that by 2025, it expects to have 10 different EVs in […]

Driver Training – the role of the trainer

At nearly all of the meetings I go to with customers, a real focus is appearing on driver training and preventing accidents which lead to costly down-time and potential brand damage. The role of the delivery driver is well-defined; they are on the front line representing our Customer and our Company, in some highly visible […]

Covered Vehicle Delivery?

I spend a lot of time talking with customers about their needs and pinch-points, and a common theme that has developed over the last 12 months is a need for a single supplier to offer both ‘Driven’ vehicle delivery and affordable ‘Transported’ delivery. Traditionally transported delivery has been very expensive and with a long (4 […]