Each vehicle we move is fully trackable through our innovative MiVIS App, which provides a suite of customer-friendly options to make the entire process smooth and interactive.
We also understand the importance of excellent customer service, which is why our uniformed team are highly trained to deliver the best customer experience.
It all adds up to a highly accessible vehicle management service you can rely on, time and time again.
Contact us today,
let’s start a conversation
Call. 02033 971 981
Inspect & Collect offers a real time, fully configurable damage and charge matrix, tailored to suit your requirements. With nationwide coverage and robust back office support, DMN Inspect & Collect removes the subjectivity from the inspection process to ensure operations work transparently and in harmony.
All inspections are date, time stamped and geotagged, and carried out to zero tolerance with the agreed background matrix identifying which damage is out of standard.
All damage is imaged, and a signature obtained at the point of inspection, and importantly, the vehicle is immediately removed from the client’s location in one seamless transaction.
Contact us today,
let’s start a conversation
Call. 02033 971 981
Upholding your reputation, our professionally presented and highly trained drivers provide a reliable and consistent service you can trust, while they are working in your business.
All our drivers wear smart, branded clothing and are fully equipped with the necessary skills and technology required to safely and professionally collect or deliver your vehicles.
What’s more, our people will provide as much or as little support as necessary, from a basic collection service right through to a full retail handover.
Contact us today,
let’s start a conversation
Call. 02033 971 981
MIVIS is a powerful App which underpins our offering to provide a multitude of functions to make the vehicle management process even easier.
Developed and supported by our own in-house team, MIVIS is a real-time vehicle delivery App designed to enhance communication and visibility across vehicle movement operations. Web based and configurable across third party platforms, MIVIS offers immediate access to data in real time giving users transparency in real-time of each vehicle being collected or delivered.
Built from the ground up by DMN’s in-house team, the robust, powerful and scalable solution can be tailored to client’s specific requirements.
Standard functions include:
- Real time movement tracking
- Damage capture
- Vehicle imaging
- Electronic signature capture
Here is a selection of our most frequently asked questions, however if you cannot find the answer to your query below, please contact us
What is trade plate delivery?
Trade plate delivery means that your car is being driven by a driver who will carry a set of trade plates.
What are trade plates for?
Trade Plates, when displayed correctly, allow a vehicle without a valid road fund licence to be driven on the roads legally.
Is my car insured by DMN Logistics?
Every vehicle is covered by our fully comprehensive insurance policy with Allianz. We are very happy for you to see and retain copies of our insurance certificates and schedules.
My car has no MOT – can it be driven using trade plates?
No. Trade plates are displayed where a valid road fund licence is not available. Any vehicle we deliver must be safe and road-legal in every way which includes a valid MOT.
Will my car be delivered on the same day?
Sometimes if a journey is particularly long, or collection times do not allow, we will collect a vehicle on one working day and deliver on the next – this is often referred to as a “carryover”. The vehicle is parked securely overnight either in a storage compound or an off-road on a driveway or in our delivery driver’s garage.
Do you provide fuel?
If required, we will fuel the vehicle for the journey and recharge it at cost price to you. We use the minimum fuel required for each journey and if the vehicle already has fuel we won’t add any more (unless you ask us to!). We can provide an indicative guideline on how much fuel will be used – please feel free to get in touch and ask us.
What happens if the vehicle breaks down?
We will call you to advise of any problems, and to find out how you would like to resolve the situation. If your vehicle has breakdown cover we always prefer to use this. However, we do have full breakdown assistance cover from the RAC if the vehicle is not already covered. We recharge breakdown assistance costs to you at cost.
When can you deliver my vehicle?
We aim to deliver vehicles within 3 working days from the point of order, and we perform to a 98% on-time success rate. If you need an urgent delivery, then please get in touch and we will do our best to help you.